Customer Claim Form

  * denotes mandatory fields
  * pictures of damage required - see below
Customer Name *
E-mail*
Phone*
Address  *
City *
State *
Zip *
Damaged Yes  No
Did you note any damage with the delivery agent? Yes  No
Please describe the condition of the boxes/packages upon arrival:*
Were there pieces missing? Yes  No
Set Name   Other 
Wicker Color (if applicable)  Fabric Color (if applicable)  
Piece and Issue
Piece and Issue
Piece and Issue
Piece and Issue
Additional Comments:
Image*
*Please include a picture of the entire item(s). If the damaged area isn't visible in main picture, also include a close-up picture of the damaged area. We will require a picture of the box that the damaged item came in and please be sure to keep the box until your claim is finalized. If you are missing a cushion cover please take a picture of the entire item and indicate which cushion is missing the cover.
You must submit all the required pictures for your claim to be processed. To expedite your claims, please insert as many images as possible. [Max 8 MB allowed]
+ add another image