We have built a reputation of providing unexpected personal service…but don't just take our word for it.Read comments from some of our customers!
Was delivered on time - earlier than the estimate. Furniture is very nice, looks high end. Very comfortable and the covers are also convenient. Very happy with purchase, hope it lasts over time.
Tampa Bay, FL
I used Design Furnishings for the first time, and their service was perfect! Nadia, who helped me, gave me all the correct information, and she did a great job! The quality of the furniture I got was more than I expected!
I ordered the seven piece Miami set during a special sale. It was in great shape when it arrived, and I was very excited when I took it out of the package. The set looks so classy, and I like the height of the seats. They are very comfortable, and they help you sit straight. It looks great on my screened porch!
Santa Barbara, CA
Purchased this sectional on Tues and it was delivered the following Monday. Very pleased with the quick ship that I received. The quality is excellent it looks lovely on my screened deck and it sits very comfortable. Very pleased with this purchase. Thank You
I saw this set online several months ago and immediately fell in love with it. After reading numerous reviews we decided to order this set for our new deck (which was about 3-4 weeks from completion). I figured the delivery time was ideal (4-6 wks)....however, 12 big boxes showed up about a week and a half later! Better early than late...plus...Talk about motivation to finish the deck:)
I cannot say enough about the quality and look of this set. Everyone who sees it remarks on how perfect it is. A couple of the cushions were faded in certain areas and my husband called Design Furnishings. They promised to replace these cushions but instead sent out new covers for the whole set...within the week! I was so surprised and happy with the service and the speed of the service.
I can't say enough about this set! Thank you Design Furnishings!!!
I just wanted to take a moment and thank you again for exceeding my expectations with my recent order. I am in the service industry just like you, and too many times we only hear about the negative experiences. When someone has a great experience, (like me), it is important to let the company know as well.
I recently ordered and received my order of outdoor wicker patio furniture and am very happy with entire process of shopping with Design Furnishings! When the furniture arrived I was a little surprised to find the wrong color wicker and cushion color, (not your fault...delivery company's fault).
All it took was one phone call and Lisa contacted the delivery company for me, and two hours later I had MY patio furniture! There had been two deliveries in my area and the delivery company had mixed up our deliveries. Hours later before she left work for the day, Lisa called again just to make sure that I was completely satisfied with my new patio furniture.
It is this kind of customer service that has been lost in the service industry. Design Furnishings will be well served to keep Lisa Oosterman as a part of their team for a long, long time. Should I hear of any friends or family needing anything that Design Furnishings has to offer, I will gladly recommend your company and specifically Lisa to assist them. Again, thank you!
Nimnicht Family of Dealerships
This is the follow-up to the conversation we had on Friday.
I wanted to let you and your company know what a wonderful job you provided. As you know I was very leery about ordering such an expensive item over the internet/phone. Your confidence and professionalism definitely made an impression on my decision on placing my order.
Not only am I impressed with your product, but the time line you gave to me for delivery was to the day. The delivery company you provided also went beyond to help us set up our furniture, took away all of the packing boxes, and made sure we were satisfied with his delivery.
I know that praise is some times few and far between, but I want you to know I will be using your company in the future for all my home furnishing needs.
We received the bedroom set on Thursday and are impressed with the quality of it and will probably add more pieces to this set soon. Thank you for your help during the process and look forward to talking to you again.
We wanted to write and tell you that our furniture arrived in wonderful condition and exactly as advertised! The quality is wonderful and we couldn't be happier. Hector did a great job of setting it up as well.
Dave and Shelly Goodson
As promised, here is our letter of recommendation and thanks for great service. I've also included all the pictures we took of the furniture as we were setting it up. The pictures aren't perfect but they will get the point across about the excellent drawer construction and burl design surface.
Next week or so, I'll try to send you another picture of it set up in our house - just for fun.
Thomas and Ellie Sorenson
We got the furniture yesterday. I was really surprised at the quality. We're really happy with it. Anyway, it was great doing business with you and we'll keep an eye on your specials.
I have already left positive feedback but I wanted to send a more verbose note of appreciation. The furniture is even more beautiful than we had expected. The quality is great and the Shamrock Moving crew was very professional, quick, and inexpensive!
This was a fantastic purchase!!
Bill and Rita White
I just wanted you to know I got my dining set and it is fabulous! Thanks so much for your help in getting the rebate. I left positive feedback --unfortunately they don't give much space, certainly not enough to fully describe my positive experience with your company!
Just to let you know we received our furniture on Friday and now have it all set up. The order was filled perfectly and there was no damage during delivery (that we have spotted)
We are very happy with the look and quality
Thank you very much
Luke and Joni Carlton
I must tell you that Lisa has been so helpful to me today. Her patience and ability to answer all my questions went way beyond her job I'm sure. She has been so kind and dealing with your company because of it has been a real pleasure. You've made me one happy woman today. I would recommend dealing with you to all my friends. May God bless you and again...thank you.
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Everything with Design furnishings was great! They deserve five stars all across the board for their quality of work and excellent customer service.