The New Haven Collection helps make a sublime setting for kicking back on your patio or lounging by the pool. Comfortable, sturdy and stylish, it will make a charming addition to any modern or traditional living space.
Features:
Cushions - Thick cushions for a luxurious look and feel
Cushion Covers - Washable and zippered for easy cleaning (air dry only)
Feet Levelers - Height adjusters for uneven surfaces that won’t mar your patio or deck
Fully Assembled - Ready to use and enjoy
• Custom hand woven all-weather, high density, PE (polyethylene) wicker
• Strong rust resistant aluminum frame for maximum durability
• Commercial grade construction
• Wheels on the chaises provide greater mobility to your outdoor patio experience
• Perfect for outdoor use in all climates
• Fully adjustable back
All sets will come with Vanilla Créme wicker and Beige covers on the cushions.
(1) Chaise - 31"W x 77"D x 16"H
(1) Side Table - 15"W x 15"D x 19.5"H
SKU: NEWHAVEN-W-1x-ST-WHITE
WEIGHT - 70 lbs
WARNING California Proposition 65
WARNING For California Residents
Cancer and Reproductive Harm -
https://www.p65warnings.ca.gov/
TK Classics specialize in custom patio furniture at discount prices. For over 10 years our customers have enjoyed superior value at low prices for exceptionally made outdoor furniture. All TK Classics furniture is made to exceed the highest industry standards resulting in the look and feel of name brand outdoor furniture at discount prices.
TK Classics patio sets are designed to be configured to fit multiple settings which allows for flexibility and convenience. TK Classics optional, inexpensive and easy to install pillow covers in multiple color choices are ideal for changing the mood or adding a new look to your outdoor living area.
Designer quality at bargin prices has been the key to our continued success.
We know that once you have placed an order with us, you want to receive it as quickly as possible, so we use the most reliable delivery companies in North America.
Depending on what you order and where you live, delivery to your home may entail using two different types of shipping carriers to insure your order arrives safely. You will be called by the local shipping company to schedule a convenient time and date for delivery.
Unless otherwise specified, most shipments are shipped to arrive for a curbside delivery. The local delivery driver will not be prepared to take your furniture into your home. For smaller orders, we may opt to ship using UPS, FedEx or an alternative service.
When shipping your order, we will use one of three different shipping methods: Small Parcel Ground, Ground Freight or Furniture Carrier.
As most items are shipped to you directly from the manufacturer, different items you purchase may be shipped from different original locations. Your items may arrive on different days and with different shipping methods if you purchase items from multiple brands or if you place more than one order at once.
SPECIAL NOTE: All items are priced to include Free Shipping within the continental US. (48 contiguous States) except certain areas which are considered remote or isolated for delivery by Furniture Carriers and additional fees may be charged.
We want to offer you the lowest price possible. The price listed on the product information screen of the item you ordered is the price you will pay. Shipping is free to you unless otherwise stated and in certain zip codes which are considered remote or isolated for delivery by Furniture Carriers and additional fees may be charged. .
Delivery to: The curbside of your residence. The product will not be carried up stairs. If you live in an apartment above the first floor of a building.
Assembly Service: None
Packaging: The product will be left in the original packaging.
Redelivery fees ranging from $25 - $125 will be charged if you miss your delivery appointment. The decision to reattempt delivery is made solely at the freight carrier's discretion. Your item may be returned to Design Furnishings fulfillment warehouse if the freight carrier is unable to contact you for delivery or if you miss your delivery appointment. In these situations, the cost of shipping to you and return shipping will be deducted from any refund. See our Return Policy.
Once the freight carrier has contacted you to arrange a delivery time, you must respond to their call within 1 business day. If the freight carrier has not heard from you and needs to store your item, you will be charged storage fees up to $50 per day. These daily storage fees may also apply if you cannot accept the delivery within 3 business days of the carrier contacting you.
If you refuse or return a non-defective or undamaged item, you will be responsible for all actual return shipping costs. Return shipping fees range anywhere from $100 to $695+, depending on the size and weight of the item. Your order will also incur a restocking fee 15% of the item's price and the original shipping charge. Return shipping fees should be paid directly to the freight carrier in advance. If not paid in advance, your return shipping fees will be deducted from your refund after the item is received at our warehouse.
Returns due to Damage: Please refer to our Damage Policy
IMPORTANT:COUNT AND CONFIRM THAT THE TOTAL BOXES YOUR RECEIVE MATCHES THE NUMBER ON YOUR WAYBILL BEFORE SIGNING
If 1 or more boxes are missing you MUST make a note on the Waybill indicating how many boxes are missing...If you accept and sign that you received all the boxes without writing on the Waybill that 1 or more boxes are missing...we are unable to replace any missing items as the delivery company will not accept a claim for the missing box(s).
Our freight carriers will do their best to arrange a convenient delivery time with you. If you need to request a specific delivery time outside their normal business hours, a “Time Definite” fee ranging from $75 to $125 may apply. Available delivery times are made solely at the freight carrier’s discretion, and certain days and times may not be available in all areas.
If you would like your item carried inside your residence, have it unpackaged, assembled, or carried up any flights of stairs, extra fees will apply. Residences or businesses that have steep uphill or downhill slopes leading to the entryway may also be charged additional fees. These fees will vary depending on your individual circumstances and can exceed $100. These services are not available in all areas. Please contact us for availability.
If you have any questions about shipping before or after placing an order, or while your order is on its way, call us toll-free at 877-751-6068.
Smaller products will be shipped with regular ground shipping (generally FedEx, UPS or DHL). The average transit time is between 2-7 business days (not including pre-ship time) for any destination in the contiguous United States. Delivery times will depend on the local delivery schedule of the carrier, and it may not be possible to make an appointment.
Generally, ground delivery is available Monday to Saturday 9am to 8pm. A signature is not typically required: if the customer is not at home to accept delivery, the product will be left if it is safe to do so. If a signature is required the product will not be left at the address. Please note that deliveries cannot be made to a PO Box and that if you purchase multiple Ground Shipping items, they may be shipped via Ground Freight instead at the discretion of the manufacturer.
For ground shipments (FedEx, UPS or DHL), delivery to a business address will be carried out during normal business hours Monday to Friday only. A signature will be requested on delivery. The carrier is not required to match the signature to the name on the package.
Many of our items are too large and heavy to ship with a ground carrier or common carrier. Because of this, we ship many items on a specialized Furniture Carrier to ensure your order is handled with the utmost care.
Furniture Carrier delivery will arrive via a large truck from contracted freight carriers. Furniture Carrier delivery is standard when the size and/or weight of the product is too large to ship using small-package carriers.
These deliveries require a recipient to be present during delivery and are made during normal business hours Monday through Friday between 8 a.m. and 5 p.m. The delivery agent will call in advance to schedule a delivery appointment, generally within a 4-hour window.
Furniture Carrier deliveries are ground-level deliveries made outside the main home curbside. Please note the street of access must be at least 10 feet wide with an overhead clearance of at least 14 feet. If the street is smaller than this, additional handling charges may apply. The delivery truck will park in front of your home but the driver is not authorized to bring your item into your home with standard free shipping. You are responsible for signing the delivery receipt and receiving the product from the truck. A large item may need more than one person to unload. Transporting the item into the home or other area is the customer's responsibility. Delivery agents are not equipped to dispose of packaging materials with standard free shipping.
Once your item is shipped we will email tracking to you that will allow you to track your order online. Your order will be shipped to a local delivery company in your area and the local agent will call you to schedule a time to deliver to your home.
Each product on our websites has a pre-ship processing time, which is the number of business days it will take for your order to be processed, inspected and prepared for shipment from our warehouse. Actual delivery of your order will then take additional amount of time to arrive depending on how your package is being shipped. If a product is out of stock or put on backorder, you'll be notified of this information as quickly as we get it.
If you live in a rural area, the carrier may not have a daily route to your location and delivery may take up to an additional 15 business days.
For small parcel shipments : Depending on where you live in relation to the shipping warehouse, after the product leaves the warehouse or distribution center, you should receive your item between 2-7 business days.
For furniture carrier or truck freight: After your order has been shipped, the item should be delivered in approximately 1-3 weeks. If the item is being delivered to a residential address, an appointment for a delivery time will be made upon the arrival of your order at the local terminal. For deliveries to a commercial address, no appointment will be made. However, if you anticipate that there will be no one to accept the delivery on delivery day; you can call us to arrange an appointment.
Your order may be transferred to another truck or shipping company in route in order to facilitate delivery to your address and may seem to cause a short delay. These transfers when done are necessary with furniture freight shipments so that the proper trucks, handling and delivery service is used to ensure the safe arrival of your order. You can easily follow the progress of your order using the tracking number we provide to you once your order is picked up by the freight company.
Even though your order is handled as carefully as possible throughout transit, we still require that each order is inspected at the delivery agent before it is delivered to your door. You will be contacted by a delivery clerk to arrange a delivery time. Allow for up to a 4-hour block of time, Monday through Friday regular business hours; Saturday deliveries are made by special arrangement and are not always possible.
PLEASE NOTE: Delivery does not include removal of old furniture.
Lead Time -The average delivery times that are posted on our website are only for orders that are shipping within the contiguous United States.
Three (3) Year Limited Manufacturer's Product Warranty*
Design Furnishings warrants that its patio furniture is free from manufacturing defects as of the date of purchase. This 3 year limited warranty applies to the Design Furnishings Patio furniture manufactured in 2014 or after listed on the current website of Design Furnishings (www.DesignFurnishings.com).
Design Furnishings warrants the frame against breakage a full 3 (three) years from the date of purchase under normal use. Additionally, Design Furnishings warrants the wicker strapping against breakage for a full 1 (one) year from date of purchase, under normal use.
Design Furnishings warrants the cushion covers against fading for 2 years from the date of purchase under normal use.
BEWARE: Glass table tops can cause damage to the table top wicker if left in direct sunlight.
Tables must not be stored upside down. Repairs or replacement parts will be provided at the discretion of Design Furnishings.
In the case of discontinued models or finishes we will repair or replace the item or parts with the closest comparable current model.
Items not covered:
This warranty does not cover:
We also do not cover the failure of furniture which, in our opinion, was caused by acts of God, accident, neglect, improper shipping or handling, or unreasonable or abusive use, and our warranty is void if proper care and/or maintenance is not followed.
Furniture stored outside or in other cold storage areas should be drained of any water. If allowed to freeze inside the furniture, water can damage the tubing. Water can also cause molding which along with damage cause by freezing is not covered under this warranty.
Contact our Customer Service Department to file a warranty claim by calling 877-751-6068 or in writing at Design Furnishings 3919 Channel Drive, West Sacramento, CA 95691. Complete and return this Claim Form providing pictures and proof of purchase. No returns will be accepted without properly filed claim form and prior written authorization from our Customer Service Department. After authorization is received, your furniture must be returned in the original packaging, freight prepaid.
This warranty applies only to Design Furnishings furniture listed above, sold by Design Furnishings after January 1, 2014 and is limited to 3 years from the date of purchase. This warranty is in lieu of any other warranty expressed or implied by law. This is a limited warranty and extends only to the original purchaser at the address of the original delivery. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
*Applies only to products manufactured in 2014 or after.
2010-2013 Design Furnishings Three (3) Year Limited Manufacturer's Product Warranty*
Design Furnishings warrants that Design Furnishings patio furniture is free from manufacturing defects as of the date of purchase. This 3 year warranty applies to the Design Furnishings Patio furniture manufacture prior to 2014 and listed on our current website (www.DesignFurnishings.com).
Design Furnishings warrants the frame against breakage a full 3 (three) years from the date of purchase, under normal use. Additionally, Design Furnishings warrants the wicker strapping against breakage for a full 1 (one) year from date of purchase, under normal “non-commercial” use.
For table tops, fading or staining of the table surface is not included under warranty. All tables may be damaged if cushions are stored inside and underneath the tables preventing proper air circulation to the wicker which voids the warranty.
Tables must not be stored upside down. Repairs or replacement parts will be provided at the discretion of Design Furnishings. (In the case of discontinued models or finishes, we will repair or replace the item or parts with the closest comparable current model.)
Special Sunbrella 5-Year Warranty protects against Sunbrella fabric becoming unserviceable due to color or strength loss from normal usage and exposure conditions, including sunlight, mildew and atmospheric chemicals.
Items not covered:
This warranty does not cover:
We also do not cover the failure of furniture which, in our opinion, was caused by acts of God, accident, neglect, improper shipping or handling, or unreasonable or abusive use, and our warranty is void if proper care and/or maintenance is not followed.
Furniture stored outside or in other cold storage areas should be drained of any water. If allowed to freeze inside the furniture, water can damage the tubing. Water can also cause molding which along with damage cause by freezing is not covered under this warranty.
To obtain service, contact our Customer Service Department by calling 877-751-6068 or filling in this online form to share details of the problem. Please provide pictures and proof of purchase. No returns will be accepted without prior written authorization from our Customer Service Department. After authorization is received, your furniture must be returned in the original packaging, freight prepaid.
This warranty applies only to Design Furnishings furniture listed above, sold by Design Furnishings after January 1, 2009 and is limited to 3 years from the date of purchase. This warranty is in lieu of any other warranty expressed or implied by law. This is a limited warranty and extends only to the original purchaser at the address of delivery. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
*Applies only to products manufactured prior to 2014.
