Cancelling An Order

  • Call us anytime at: 877-751-6068

    Due to our commitment to process orders quickly, cancelling your order after your payment has been processed will incur a fee of 10% of the total order amount due to the payment processor fees which are charged to Design Furnishings.

    Design Furnishings is only able to accept cancellation requests via email at: sales@designfurnishings.com

    After submitting a cancellation request by email, Design Furnishings will send you an email confirming if your cancellation request has been approved or denied within 2 business days.

    **All cancellations will be confirmed in writing by email: if you have not received an email confirmation, your order has not been cancelled. Design Furnishings is unable to cancel an order once the order has been prepared for shipping or if it has already shipped.

    If we are unable to cancel your order you may return the product under our Return Policy. If your order has successfully been cancelled, Design Furnishings will process the refund (less the 10% cancellation fee plus any shipping costs that may have been incurred) back to the original method of payment within 3-5 business days.

    Pricing and Price Reductions/Corrections

    Design Furnishings reserves the right to change the retail price of any product displayed at www.designFurnishings.com at any time and to correct pricing errors that may inadvertently occur. 

    If you recently purchased an item prior to a price reduction, contact our Customer Service Depart to request a credit of the difference between the price you paid and the current selling price.

    To receive a credit you must contact us prior to your order being shipped from our warehouse or no later than 48 hours after payment for your order has been processed by Design Furnishings, whichever is earlier. Please note that credit will not be given for any limited-time price reductions that occur during special sales events such as Black Friday, Cyber Monday or any other 1 day sales events. All sales are final on clearance items.

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